Eduardo Calvo
- Total activity 7079
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 3538
Articles
Recent activity by Eduardo Calvo-
Managing trigger categories for ticket triggers
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Professional, or Enterprise Location: Admin Center > Objects and rules > Busi...
-
Deleting event connections to Amazon EventBridge
What's my plan? Suite Professional, Enterprise, or Enterprise Plus Important: Zendesk has discontinued the Events Connector for Amazon EventBridge. You can't configure new events wit...
-
About Answer Bot resolutions (Legacy Support and Support Suite plans)
What's my plan? Support Team, Professional, or Enterprise As of November 6, 2024, legacy Support and Support Suite accounts have been migrated to the automat...
-
Setting up suspended ticket notifications
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Professional, or Enterprise In addition to the Suspended Tickets view, you can s...
-
Setting up single sign-on using Active Directory with ADFS and SAML
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Professional, or Enterprise Disclaimer: This article is provided for instructio...
-
Workflow recipe: Manage outages using SLA policies
What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support Professional or Enterprise When your business experiences an outage, it's imperative that ...
-
Understanding custom ticket fields in business rules and views
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Professional, or Enterprise When you add custom ticket fields, you can use them...
-
Viewing and editing your user profile in Zendesk Support
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Professional, or Enterprise In Zendesk Support, you can access your profile to...
-
Managing data storage in your Zendesk account
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Professional, or Enterprise You can monitor the data storage usage in your acco...
-
Analyzing your Support ticket activity and agent performance
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Professional, or Enterprise Zendesk Explore features a prebuilt dashboard to he...