Managing your email
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Managing your support addresses
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Accepting wildcard email addresses for support requests
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Forwarding incoming email from your existing email address to Zendesk Support
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Verifying an end user's email address
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Digitally signing your email with DKIM
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Causes for ticket suspension
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Guidelines for reviewing suspended tickets
Review your queue of suspended tickets on a regular basis. Follow review guidelines like the ones suggested ... -
Setting up suspended ticket notifications
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Turning on automatic ticket creation for your Gmail inbox
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