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Suite basics

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Zendesk glossary
This glossary describes key Zendesk concepts, terminology, and products It's a good place to get started learning ho...
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About the Zendesk Suite plan types
The Zendesk Suite enables you to deliver personalized customer support across all of your business channels like em...
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About Zendesk add-ons
While the Zendesk Suite and Zendesk Support contain everything most customers will need, other custome...
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Accessibility resources
At Zendesk, it’s important to make our products accessible and easy for everyone to use, including people who rely on...
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Evaluating your Zendesk Suite trial
To evaluate your trial, Zendesk recommends you start with the onboarding wizard. See Introducing Zendesk trial tasks....
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Evaluating more capabilities in the Zendesk Suite trial
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus This guide shows you ho...
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Managing your account

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Using objects and rules

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Using apps and integrations

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Using Workforce Engagement Management

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