About the Zendesk trial tasks

The Zendesk trial tasks you can do depends on what Zendesk plan you have. If you have a Zendesk Support Professional trial account, follow the Zendesk Support link below. If you have a Zendesk Suite Professional trial account, follow the Zendesk Suite link below. 

Zendesk Support

You can learn about these things:

• Your account
• Ticketing system
• Agent productivity
• Apps and integrations
• Learn more about Zendesk
• Set up and go live
• Extend your trial

Get started

Zendesk Suite

You can learn about these things:

• Update your email footer
• Add an auto-response
• Add team members
• Connect your support email 
• Solve a test ticket 
• Wrapping up

Get started

Tip: For Zendesk Suite, admins can use Agent Home to track progress on completing trial tasks.