Eduardo Calvo
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Articles
Recent activity by Eduardo Calvo-
Do deleted brands remain in Explore reports?
Question I am planning on deleting some brands. Will the brands still show up in Explore or will they revert to the default brand? Answer Deleted brands show up in applicable reports and dashboards...
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Getting started with self-service - Part 5: Launching your help center
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Articles in the series Introduction: Elements of a self-service channel Part 1: Planning your self-...
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Installing and using the Assignment Control app
The Assignment Control app is designed to limit the available assignees for a ticket. By targeting specific users, groups, tags, or organizations, this enables specific groups or users to be hidden...
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Creating organizations
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Professional, or Enterprise Location: In Support, click the Organi...
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Changing your ticket ID starting number
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Professional, or Enterprise Location: Admin Center > Objects and rules > Tick...
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Managing end user settings
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Professional, or Enterprise On the End users (customers) configuration page yo...
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Complying with Privacy and Data Protection Law in Zendesk Sell
This article describes how certain features and functionality in Zendesk Sell can assist with your obligations under privacy law. To learn more about meeting your obligat...
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Navigating the dashboard with keyboard shortcuts
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with Live chat and messaging Team, Professional, or Enterprise Switch between multiple...
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Setting up your X (formerly Twitter) channel
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Professional, or Enterprise Location: Admin Center > Channels > Messaging and...
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Setting up the Zendesk Support for HubSpot integration
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Professional, or Enterprise The HubSpot integration allows HubSpot users to rece...