Live chat agent guide
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Serving chats in the Chat dashboard
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with Live c... -
Using structured messages in Zendesk Chat
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Editing your personal settings in Zendesk Chat + Support accounts
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Changing your chat sounds and notification settings
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Hiding credit card numbers in chats and chat history
Using the automatic credit card number redaction feature, you can automatically hide credit card numbers when chatti... -
Exporting Chat Conversion Tracking data
What's my plan? Suite Professional, Enterprise, or Enterprise Plus Support with Live chat and messag... -
Editing your personal settings in Zendesk Chat Standalone accounts
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Configuring your chat availability settings
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Inserting common phrases with shortcuts
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Navigating the dashboard with keyboard shortcuts
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with Live c...