Eduardo Calvo

What's my plan? You can use the Zapier integration in Sell (see Using Zapier with Sell) to add your new Contacts+ business cards as new contacts in Sell. This article covers the foll...

Question I just started with Zendesk and there are a lot of workflows I need to set up. Is it possible to have someone set up my account for me? Answer You have a few different options for assistan...

Question In what situation should I put the filter on the report and when should I put the filter on the dashboard? Answer A report filter is an attribute added to the Filters section of a report. ...

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with Explore Light, Professional, or Enterprise Explore is tested and supported with...

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Professional, or Enterprise By default, all Jira projects are available through ...

What's my plan? Suite Professional, Enterprise, or Enterprise Plus Support with Talk Professional or Enterprise When you run a call center using Zendesk, useful call...

What's my plan? Suite Professional, Enterprise, or Enterprise Plus Support with Talk Professional or Enterprise Using multi-level interactive voice response (IVR), ...

Question In Zendesk Chat, how can I simulate a chat for testing?  Answer From the Chat dashboard, select Visitors > Simulate Visitor. A new window opens from which you can interact with your Chat w...

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with Live chat and messaging Team, Professional, or Enterprise All administrators and ...

What's my plan? Support with Live chat and messaging Team, Professional, or Enterprise You can require customers to enter information, like name, phone number, or a question, by enablin...