Policies and programs

Review Zendesk policies, agreements, programs, and services

Search

Zendesk legal agreements and resources

See all articles
Regional Data Hosting Policy
Zendesk’s Regional Data Hosting Policy explains where Zendesk Service Data can be Hosted for entitled customers. Enti...
See more
Zendesk Service Data Deletion Policy
We have updated this Deletion Policy. If you are a new Subscriber, then this Deletion Policy will be effective as of ...
See more
Data Recovery Policy
 This article covers: Data request policy Policy exceptions Why did Zendesk implement this policy? Data request po...
See more
Zendesk User Content and Conduct Policy
Important: If you believe one of our customers has violated this policy, please use this form. Please provide as de...
See more
Business Resilience
Zendesk’s Global Business Resilience Program’s mission is to ensure Zendesk has the ability to rapidly adapt and resp...
See more
Security Configuration Requirements for HIPAA or HDS Enabled Accounts on Zendesk
HIPAA and HDS Enabled Accounts (collectively "Healthcare Enabled Accounts"): All capitalized terms used in this docum...
See more

Zendesk programs and services

See all articles