
Eduardo Calvo
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Articles
Recent activity by Eduardo Calvo-
Deactivating or reactivating a user in Sell
What's my plan? If you want to remove a Sell user temporarily from your account, you can deactivate the user. You might want to do this if someone leaves the company and you want to retain that use...
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Setting up the Atlassian Statuspage integration for Guide
What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide Professional or Enterprise The Atlassian Statuspage integration for Guide allows...
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Limitations in the Zendesk Agent Workspace
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with Live chat and messaging Team, Professional, or Enterprise This article describes...
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Creating and editing email templates in Sell
What's my plan? Admins can set up an email template for leads and contacts for all Sell users on your account to use. If you are not an admin, you can set up an email template for personal use on...
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Exporting data from Zendesk Sell
What's my plan? You can export a lot of data with Zendesk Sell, including data that relates to: Leads Contacts Deals Notes Tasks Smart lists Your full account The Totals Sales report Note: Yo...
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Aligning pipeline stages with your sales process
What's my plan? You can personalize stages in the pipeline to improve both your team's adoption and conversion rates, in Settings > Customize > Sales Pipelines. The sales process refers to the seq...
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Navigating Zendesk Sell
What's my plan? Zendesk Sell helps you to manage your contacts, leads, and sales. It was built to help you stay on top of your sales and allow you to focus your energy on finding new...
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Setting up ticket sync from Zendesk to Salesforce
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Professional, or Enterprise The Zendesk for Salesforce integration syncs Zende...
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Support developer resources
Get started Zendesk API quick start Zendesk app quick start Build your first Support app Adding Web Widget (Classic) to your website or help center Web Widget API quickstart Embedding customer ser...
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Phone number FAQs for voice and text
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with Talk Team, Professional, or Enterprise Use the following FAQs to help you unders...