Eduardo Calvo
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Articles
Recent activity by Eduardo Calvo-
Deactivating autoreplies for article recommendations
What's my plan? Support Team, Professional, or Enterprise This functionality is part of AI agents - Essential. You can deactivate autoreplies with a...
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Billing FAQ and resources
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Professional, or Enterprise This topic contains resources to answer commonly-as...
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Sorting results
What's my plan? Suite Professional, Enterprise, or Enterprise Plus Support with Explore Professional or Enterprise When you add data to your report, the results are display...
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Can I integrate multiple Chat accounts into one Support account?
Question Can I have multiple Chat accounts integrated with one Support account? Answer No, it is not possible to have multiple Chat accounts into one Support account, but you can configure Zendesk...
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Automatically route chats to departments
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with Live chat and messaging Team, Professional, or Enterprise You can use department...
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Anatomy of a JWT request
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Professional, or Enterprise At the core of single sign-on authentication is a te...
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Enabling anyone to submit tickets
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Professional, or Enterprise Verified AI summary ◀▼ Enable anyone to sub...
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Where can I view my Sell subscription invoices?
Question Where can I view my Sell subscription invoices? Where can I view my voice and text charges? Answer At the end of the billing cycle, subscription invoices are emailed to the Zendesk Sell ac...
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About search engine optimization (SEO) in the help center
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with Guide Professional or Enterprise The help center comes with its own search that...
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Editing your personal settings in Zendesk Chat Standalone accounts
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with Live chat and messaging Team, Professional, or Enterprise You can modify your own...