
Eduardo Calvo
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Articles
Recent activity by Eduardo Calvo-
Overview of the Explore live dashboard
What's my plan? Suite Professional, Enterprise, or Enterprise Plus Support with Explore Professional or Enterprise Note: If you’re on a Professional plan, the pre...
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Filtering your working list and smart lists
What's my plan? You can filter the leads, contacts, and deals displayed in your working lists and smart lists by common fields. Such fields can include first name, last name, and date added, for ...
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Updating knowledge base articles in bulk
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with Guide Professional or Enterprise Location: Knowledge admin > Manage articles ...
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Using restricted help center content with Web Widget (Classic)
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Professional, or Enterprise You can configure your Web Widget (Classic) to embe...
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Working with currencies in Sell
What's my plan? In Sell, you can select any base currency for your product, and also select the currency individually for each deal. This article covers the following topics: Understanding curr...
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Understanding the Total Sales report
What's my plan? The Total Sales report is a comprehensive overview of your total sales segmented by owner, source, customer, team, and product. It provides you with a quick view of your sales with...
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Working with mandatory fields
What's my plan? You can set up fields that are mandatory (required) so that they are always completed when creating or editing leads, contacts, and deals. You need admin rights to configure requir...
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Moving sections and articles in the help center
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with Guide Professional or Enterprise Location: Knowledge admin > Arrange content (...
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How can I get desktop notifications in Chat?
Question I'd like to receive notifications for new chats. How can I get desktop notifications for Chat? Answer Every agent has the option to enable notifications in Chat settings. For detailed ins...
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Zendesk Talk number availability and pricing
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with Talk Team, Professional, or Enterprise // <![CDATA[ (function(e){"undefin...