[ARCHIVE] Documentation
See all articles[Archived] Google Chrome phasing out third-party cookies on apps
Google Chrome is restricting the use of third-party cookies with plans to phase out their use later this year. This i...
[Archived] Bot and bot builder resources
Note: This article has been archived because its contents are covered in AI agent resources instead.
What's my plan...
[Archived] Best practices for deploying a conversation bot
Note: This article is archived because its contents are covered in Getting started with AI agents - Essential inste...
[Archived] Action Management explained (Ultimate)
This article has been archived because all Ultimate customers have been migrated to the new action experience.
Action...
[Archived] User Roles - Definition (Ultimate)
Note: See this article instead: Understanding user roles for AI agents (Ultimate).
Roles determine what a user can...
[Archived] Install Chat Widget to Website or Help Center (Zendesk Guide) - Zendesk Chat
This article has been archived because its contents are already covered here.
What's my plan?
Add-on
AI agents -...
[ARCHIVE] Service notifications
See all articlesScheduled Maintenance - June 4, 2025 | Pods 19, 20, 23, 25 - Explore minor upgrades
Zendesk will perform critical maintenance which will impact performance for some Explore customers for one (1) day on...