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[Archived] Google Chrome phasing out third-party cookies on apps
Google Chrome is restricting the use of third-party cookies with plans to phase out their use later this year. This i... -
[Archived] Bot and bot builder resources
Note: This article has been archived because its contents are covered in AI agent resources instead. What's my plan... -
[Archived] Best practices for deploying a conversation bot
Note: This article is archived because its contents are covered in Getting started with AI agents - Essential inste... -
[Archived] Action Management explained (Ultimate)
This article has been archived because all Ultimate customers have been migrated to the new action experience. Action... -
[Archived] User Roles - Definition (Ultimate)
Note: See this article instead: Understanding user roles for AI agents (Ultimate). Roles determine what a user can... -
[Archived] Install Chat Widget to Website or Help Center (Zendesk Guide) - Zendesk Chat
This article has been archived because its contents are already covered here. What's my plan? Add-on AI agents -... -
[Archived] Setting up Macros
This article has been archived because its contents are covered here. What's my plan? Add-on AI agents - Advance... -
[Archived] Routing advanced AI agents between Sunshine Conversations and Clarabridge
What's my plan? Add-on AI agents - Advanced As of March 19, 2025, we no longer support Clarabridge, no cu... -
[Archived] Understanding how articles are evaluated for use in autoreplies
This article has been archived. More recent guidance is available here: Best practices: Preparing your help center fo... -
[Archived] Languages supported in Zendesk bots
Note: This article has been archived because its contents are covered in Zendesk language support by product instea... -
[Archived] Migrating to the new Action Management tool (Ultimate)
This article has been archived because all Ultimate customers have been migrated to the new action experience. On thi... -
[Archived] Actions and Events Explained (Legacy) (Ultimate)
This article has been archived because all Ultimate customers have been migrated to the new action experience. You ca...