Why can't I add a Talk phone number from my country?

Question

How can I add a phone number from a particular country in Talk if it is not on the available list of countries to pick from?

Answer

Although phone numbers from a variety of countries are generally available and accessible directly from Talk, several countries are still in “beta” status. There may be available numbers from these countries which are fully functioning but require the help of our product team to add to your account.

For a list of available betas by country and to sign up for one, see the article: Zendesk Talk and Zendesk Text number address requirements.