SEO and help center search
Optimizing content for SEO and help center search and solving general issues with SEO and help center search plus articles about the search functionality in Guide.
Search
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Some help center searches produce fewer results than other searches for the same term
Issue symptoms When searching the help center using the same term, one of the following occurs: Search results are i... -
Why do my articles not appear in suggested articles on requests or Help Center search?
Question My search terms seem like they would apply to one of my articles, but the intended article does not appear w... -
Can I report on help center usage?
Question Can I gather data on how my help center is being used? For example, can I report on articles created versus ... -
How do I exclude a help center page from being indexed by Google?
Question How do I exclude a help center page from being indexed by Google? Answer There are multiple ways that you ca... -
Can I redirect users from my previous support website to Guide without affecting SEO?
Question Can I redirect users from my previous support website to Guide without affecting SEO? Answer To minimize the... -
What are the differences between Instant Search, Article Suggestion, and Help Center search?
Question In the Help Center there are 3 types of search: Native Help Center search Help Center instant search Articl... -
Can I verify my subdomain to be used in Google Search Console?
Question Can I verify my subdomain to be used in Google Search Console? Answer Yes. you can verify your subdomain t... -
Why isn't the content from Guide trial account indexed by Google?
Question Why isn't the content from my Guide trial account indexed by Google? Answer The content that you create in ... -
How can I prevent Google from indexing specific help center articles?
Question How can I prevent Google from indexing specific help center articles? Answer You can restrict the articles t... -
Can I redirect traffic from deleted help center articles?
Question I have deleted articles from my help center. Can I redirect traffic from my deleted help center articles? An... -
Can I edit article URLs?
Question Can I edit article URLs? Answer No, it is not possible to edit article URLs as they are system-generated upo... -
Why doesn't my help center appear on search results?
Question Why doesn't my host-mapped subdomain appear in search results? How long does it take for Google to reindex m... -
How can I see if semantic search is enabled in our account?
Question How can I see if semantic search is enabled in our account? When will we get it in our help center? Answer T...