Setting up Talk
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Choosing the right line type for voice
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Activating the voice channel and configuring general settings
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Adding a digital voice line
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Verifying your business for purchasing a Zendesk phone number
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Best practices for call recording
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Adding a call button to your mobile app
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Determining your staffing requirements for voice support
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Network requirements for voice support
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Configuring quality of service (QoS) settings for voice on Windows domains
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Using emergency calling
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Configuring voice channel settings
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Adding a SIP-IN line
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Connecting an external AI agent using a SIP-IN line
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Giving agents access to Talk
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Preparing to offer voice support
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Configuring voicemail options
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Adding Zendesk phone lines for voice
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Adding an address for a Zendesk phone number
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Standardizing your outbound caller ID
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Enabling customer callback
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Configuring voice options in Web Widget (Classic)
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Porting numbers for Zendesk Talk
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