Adding an address for a Zendesk phone number

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Suite

Team, Growth, Professional, Enterprise, or Enterprise Plus

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Talk Team, Professional, or Enterprise

When you purchase a Zendesk phone number, you might need to provide an address before you can use it.

To learn about which numbers need address information, see Zendesk voice and text number address requirements.

For information about how to add a phone number, see Adding Zendesk phone numbers.

To add an address to a phone number

1. In Admin Center, click Channels in the sidebar, then select Talk and email > Talk.
2. Click the Addresses tab.

   

3. Click Add address and then fill in the address details.

   

4. When you are finished, click Save.

The address is now be saved. If you are adding an address as part of a phone number regulatory requirement be sure to submit any other supporting documents via a support ticket by contacting customer support. For more information, see Zendesk voice and text number address requirements.