Ticket automation and collaboration
Search
-
Turning on the tone of voice generative AI feature
What's my plan? Add-on Copilot The tone of voice feature, which is part of agent copilot, automat... -
Personalizing intelligent triage by creating custom intents
What's my plan? Add-on Copilot Verified AI summary ◀▼ Create custom intents to tailor intelligent ... -
Configuring side conversation child ticket settings
What's my plan? Suite Professional, Enterprise, or Enterprise Plus Support with Collaboration ad... -
Turning on quick answers for Agent Workspace
What's my plan? Add-on Copilot You must have the Copilot add-on to use the features described... -
Turning on suggested first replies
What's my plan? Add-on Copilot The suggested first replies feature, which is part of agent copilot, u... -
Turning on ticket summarization
What's my plan? Add-on Copilot You must have the Copilot add-on to use this feature. The ticket s... -
Turning on similar tickets
What's my plan? Add-on Copilot The similar tickets feature, which is part of agent copilot, lets ... -
Migrating to the agent copilot experience
What's my plan? Add-on Copilot You must have the Copilot add-on to use the features described in t... -
Turning on and configuring auto assist
What's my plan? Add-on Copilot Verified AI summary ◀▼ Auto assist, part of the agent copilot, uses... -
About actions for auto assist and action flows
What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Actions are automated t... -
Creating actions for auto assist and action flows
What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Actions are automated ...