Eduardo Calvo
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Articles
Recent activity by Eduardo Calvo-
Editing your Help Center theme
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with Guide Professional or Enterprise You can edit the branding in any of your help ce...
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Adding Web Widget (Classic) to multiple brands
What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support Enterprise This article applies to accounts using Web Widget (Classic). If you'...
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Introducing Zendesk trial tasks
This topic provides an introduction to the tasks shown in the Zendesk trial wizard and gives you guidelines on where to find more information. The trial wizard works for both Zendesk Suite Professi...
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Atlassian Statuspage integration for Support, Chat, and Guide
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Professional, or Enterprise The Atlassian Statuspage integration enables Statusp...
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Managing your customer lists
Customer Lists is a legacy add-on. See About Zendesk product legacy add-ons. You can create customer lists to define a segment of your end users based on a set of criteria. Admins can manage sha...
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Migrating the Zendesk Jira integration when moving Jira instances
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Professional, or Enterprise This article describes the process for migrating th...
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Working with actionable items in Sell
What's my plan? Actionable items are tasks or communication activities that require a follow up in Sell, such as email or text messages from a contact or lead that you haven't read y...
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Setting up single sign-on using Active Directory with JWT
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Professional, or Enterprise Disclaimer: This article is provided for instructio...
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Setting up and publishing the lead capture form
What's my plan? You can capture leads directly into your sales funnel using a customizable embedded or hosted form. The data that is captured using this form is added as a new lead in your Zendes...
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Calling and logging calls with the Android Sell app
What's my plan? The Sell mobile app for Android enables you to manage your leads, contacts, and deals on the go. Sell Voice Integration is available on all plans, and every account comes with an ...