Why doesn't the receiving user see all CC tickets from the merging user?

Question

When I merge users, the receiving user doesn't see all CC tickets from the merging user. Why does this happen?

Answer

When merging users, the receiving user inherits all of the merging user's requested tickets. For CC tickets, only non-archived tickets are passed to the receiving user. This means that archived CC tickets aren't transferred to the receiving user.

For more information, see this article: Merging a user's duplicate account