Ticket management
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Accessing your views of tickets
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Professi... -
Accessing and using the Views admin page
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Creating views to build customized lists of tickets
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Managing your views
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Categorizing your views
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Sorting and filtering tickets in a view to refine results
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Managing tickets in bulk
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About flagged tickets
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Merging related tickets based on suggestions
What's my plan? Add-on Copilot The merging suggestions feature identifies tickets that might be p... -
Exporting a view of tickets to a CSV file
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Profe... -
Creating a ticket on behalf of the requester
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Profe...