Live chat reporting recipes
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Explore recipe: Percentage of chats answered within 30 seconds
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Explore recipe: Identify where chats originate with a table
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Explore recipe: Reporting chat first reply time by brackets
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Explore recipe: Chat volume year over year
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Explore recipe: Chat engagements and duration by department
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Explore recipe: Identifying where chats originate with a bubble pack chart
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Explore recipe: Measuring agent acceptance rate
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Explore recipe: Measuring chat satisfaction ratings this week
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Explore recipe: Auditing agent engagement activities in a chat
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Explore recipe: Reporting on chat requesters by chats received brackets
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