Using Sell Voice
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Activating Sell Voice
What's my plan? With Sell Voice, you can call leads and contacts directly from Sell. The cost for the dedicated Sel... -
Voicemail EAP: Setting up and using voicemail in Sell Voice
What's my plan? Voicemail is currently available only through the Voicemail EAP. Sign up for the EAP or contact ... -
Using emergency calling in Zendesk Sell Voice
What's my plan? If you need to, you can use Sell Voice in an emergency to alert nearby emergency response services.... -
Sell Voice resource guide
What's my plan? Using Sell Voice, you can call leads and contacts directly from Sell via your computer or mobile. Y... -
Registering your Sell number to use A2P 10DLC for text messaging
Important: From July 5, 2023, US carriers block/filter SMS to US numbers if they are not registered under A2P 10DL... -
Logging and deleting calls in Zendesk Sell
You can both log calls in Sell and delete logged calls. Related articles: Sell Voice resource guide To log a ca... -
Conference calling EAP: Adding participants to a conference call in Sell Voice
Note: Conference calling is currently available only through the Conference Calling EAP. Sign up to the EAP here. ... -
Best practices when recording Sell Voice calls
What's my plan? If you plan to record phone calls within Zendesk Sell, you need to comply with applicable laws and ... -
Using calls and text in Sell Voice
What's my plan? After you have activated Sell Voice, you can make and receive calls and text messages to your numbe... -
Credit and pricing in your Sell Voice account
What's my plan? When you sign up for a free trial of Sell Voice, you’ll automatically receive Voice credit, equival... -
Creating a Sell Voice call list for automatic dialing
What's my plan? The automated power dialer feature allows you to create an automatically dialed call list in your... -
Using Sell Voice reports
What's my plan? Use Sell Voice reports to understand how active your sales agents are in customer conve... -
Providing identity verification for Sell Voice
What's my plan? To comply with local regulations, you must provide specific documents that verify your identity (as...