Call reporting recipes
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Explore recipe: List of incoming phone numbers by date
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Explore recipe: Reporting on IVR destination group
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Explore recipe: Reporting on calls received per Talk number
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Explore recipe: Reporting on successful and unsuccessful callbacks
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Explore recipe: Breakdown of calls received per date, hour and half-hour
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Explore recipe: Declined and missed calls by ticket ID and agent leg
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Explore recipe: Reporting on calls routed to external numbers
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Explore recipe: Tickets by time of day created
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Explore recipe: Reporting good and bad quality agent Talk calls this month
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Explore recipe: Displaying the number of calls transferred to a group
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Explore recipe: Top ten Talk numbers by usage this week
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Explore recipe: Inbound calls by wait time
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Explore recipe: Percentage of calls answered in 30 seconds or more
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Explore recipe: Calculate the percentage of inbound abandoned calls within a time frame
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Explore recipe: Measuring call acceptance data for agents
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Explore recipe: Calls abandoned during the initial Talk greeting
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Explore recipe: Calls abandoned waiting over 10 seconds
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Explore recipe: Reporting on IVR keypresses based on ticket tags
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Explore recipe: Reporting on length of recorded calls by year and month
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