Team members and groups
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About the Team members page
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Profe... -
About the Groups page
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Adding agents and admins and setting ticket access
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Profe... -
Removing or replacing a team member
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Profe... -
About team member product roles and access
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Understanding system custom agent roles in Zendesk Support
What's my plan? Suite Enterprise or Enterprise Plus Support Enterprise On Enterprise plans, y... -
Resetting team member user passwords
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Viewing and managing team member group membership
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Editing team member user profiles
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Profe... -
Managing team member user email addresses
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Profe... -
Bulk importing users
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Professio...