Setting up your email channel
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About the Microsoft Exchange connector
What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support Team, Professio... -
Connecting your Microsoft Exchange account to Zendesk
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Using Exchange Online/MS 365 with the Authenticated SMTP Connector [EAP]
This is a setup recommendations article for the Authenticated SMTP Connector EAP (outbound version) for use with Micr... -
About the Authenticated SMTP Connector
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Setting up the Authenticated SMTP Connector for two-way email relay
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Setting up the Authenticated SMTP Connector for outbound-only email relay
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Understanding the support address end-user experience
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Adding support email addresses for users to submit tickets
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Testing your email setup
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Turning off ticket management in your help center to allow email-only support
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