Do I need a new Zendesk support email for each external address I connect?

Question

When adding multiple external email addresses as support addresses in my account, do I need to make a new Zendesk address for each external email address?

Answer

No, you do not need a new Zendesk support address for each of the external email addresses you are configuring. All external emails can be forwarded to the same Zendesk support address, [e-mail], where the subdomain refers to your specific account's name.

For more information, see the article: Forwarding incoming email to Zendesk Support.