Not all ticket forms are listed when bulk updating tickets

Issue symptoms

When I bulk update my tickets, I don't see all my ticket forms listed in the drop-down list.

Resolution steps

Only forms available for all brands are suggested by default when bulk updating. You can change this by selecting the Apply to all brands in the form settings. 

You can also choose the specific brand within the bulk editor to display a brand-specific form. 

For more information, see the article: Managing your ticket forms.