Can I change the account owner if they left the company?

Question

Can I change the account owner if they left the company?

Answer

Only the current account owner can change account ownership. If the current account owner is no longer available, work with your IT administrators to access their email address and initiate a password reset. If you can’t resolve this, contact Zendesk Customer Support to initiate a security review.

For more information, see this article: Changing the account owner.