Does changing my profile name in Support update my name in Zendesk QA?

Question

If I change my profile name in Support will it also update my name in Zendesk QA? 

Answer

Zendesk Support doesn't automatically synchronize updates to Zendesk QA when it comes to updating profile details. However, users can manually change their name in Zendesk QA if they have the necessary permissions. 

For more information, see the articles:

• Understanding roles and permissions in Zendesk QA
• Updating personal settings