At times I cannot answer calls or there is a delay

Issue symptoms

Occasionally, when I click the answer button on an incoming call, either nothing happens or there's a significant delay.

Resolution steps

Google Chrome version 136 for Windows 10 and 11 introduces a bug that, in some cases, causes extreme delays or prevents the Accept button from functioning properly.

Google has provided an estimated release date to deploy a fix for this issue.

To resolve this issue, you can

• Downgrade to Chrome 135
• Use Firefox instead of Chrome 136

Disclaimer: This article is provided for instructional purposes only. Zendesk does not support or guarantee the code. Post any issues you have in the comments section or try searching for a solution online.